Megan Walker
942 W. 8th St.
Wahoo Nebraska 68066
402.443.8341
megj1988@icloud.com
Skills
- HTML
- CSS
- JavaScript
- React
- Node.js
- Express
- SQL
- Git
- GitHub
- Agile
- Scrum
- Project Management
- Customer Service
- Technical Support
- Training
- Problem Solving
- Teamwork
- Communication
- Leadership
- Time Management
- Organization
- Attention to Detail
Summary
As a hardworking individual with a passion for technology and education, I am dedicated to continuously improving my skills and experience in the field. With my Associates degree in Information Technology Server Administration and current pursuit of a Bachelor's in Web Development, I bring a unique combination of technical and educational expertise to any role. I am eager to utilize my skills and experience to help others and make a positive impact in the world.
Work Experience
Systems and Network Engineer - Educational Service Unit 2
Nov 2020 - currentAs a Systems and Network Engineer at Educational Service Unit 2, I am responsible for ensuring the smooth operation of the organization's technology infrastructure. This includes monitoring network performance, troubleshooting and resolving technical issues, and implementing new technology solutions to improve efficiency. I also provide technical support and training to staff members, and collaborate with other departments to identify areas for improvement in technology use and implementation.
Helpdesk Technician - Madonna Rehabilitation Hospital
Sept 2019 - Nov 2020As a Helpdesk Technician at Madonna Rehabilitation Hospital, I provided technical support to patients, families, and staff members, resolving a wide range of technical issues and providing guidance on the use of technology. I was also responsible for maintaining the hospital's technology systems, performing regular updates and troubleshooting any issues that arose. Through this role, I developed strong communication and customer service skills, as well as a deep understanding of healthcare technology systems and processes.
Technology Assistant - Wahoo Public Schools
July 2016 - Sept 2019As a Technology Assistant at Wahoo Public Schools, I supported teachers and students in the effective use of technology in the classroom. This included providing technical support for a wide range of technology issues, as well as assisting with the implementation of new technology solutions. I also provided training to staff members on the use of technology, and collaborated with other departments to identify areas for improvement in technology use and implementation. Through this role, I developed strong communication and customer service skills, as well as a deep understanding of educational technology systems and processes.